We’re always listening to mums, asking for their opinions and understanding what matters to them at the moment. So here’s an insight into the latest hot topics and what we’re observing in the mum world.
The power of the photograph
If you really want to engage with mums on social media then photos are a great idea. Mums really take notice of friends and family conversations on posts, and of any photos that are included.
Just recently a friend posted a tour of their holiday apartment in Poole. I watched as 10 or so people asked where it was and were interested in booking. That’s pretty powerful stuff if you are trying to sell something. Think about mum ambassadors who can show off real life videos and photos – we want to see things from a real perspective.
If you can find a way to tell a story in marketing that relates to me and my family then I’m interested. Make it real and you’ll have mums hooked. Forget falseness or something too contrived – keep it authentic for mums and show the benefits of that service or product within the story.
Fads & fancies
Any brand can offer a product, try and engage with me and my children. But if children don’t like the product (or have suddenly gone off it) then I won’t be buying it. This doesn’t mean that mums will never try again – after all children change their minds. So think about how you can stay in mums space and tempt them back with offers.
Being in two places at once
Most of us mums combine going online with out and about - we use online to find ideas for days out or holidays. And we’re often out and about when we are online (that could be anywhere!). So find ways to link those two worlds together for mums and make it easy for us to go online when we’re out. Engage by helping us.
The mum recommendation is still number one
As our families grow we always want to know about the next stage. We’re always looking for new ideas, to understand the latest trends. So we listen to what mums have to say, both those who have been there and done it but also what they’ve heard on the grapevine. And mums are very good at telling other parents what we like and don’t like. In the last week I’ve listened to 3 or 4 mum recommendations and acted on them.
If you'd like to know about mum insight drop us a line.